Apple MacBook Keyboard Defective
Introduction
When the keyboard or individual keys on your Apple MacBook, MacBook Pro, or MacBook Air stop working or become hard to press, you're dealing with one of the most common MacBook issues. We offer professional diagnosis and repair for all keyboard problems.
Professional MacBook keyboard repair in our workshop
Common Keyboard Issues
Butterfly Keyboard Problems (2015-2019)
The butterfly mechanism keyboards are notorious for:
- Keys that stick or feel "crunchy"
- Keys that register multiple times with one press
- Keys that don't register at all
- Uneven key travel or clicking sounds
General Keyboard Defects
- Liquid damage causing key failure
- Physical damage from drops or impacts
- Wear and tear on frequently used keys
- Backlight issues (keys work but no illumination)
Affected MacBook Models
High-Risk Models (Butterfly Keyboard)
- MacBook 12" (2015-2017)
- MacBook Pro 13" (2016-2019)
- MacBook Pro 15" (2016-2019)
- MacBook Pro 16" (2019)
- MacBook Air (2018-2019)
More Reliable Models (Magic Keyboard)
Apple Keyboard Service Program
Important: Some MacBook models are eligible for Apple's free keyboard replacement program:
- Coverage: 4 years from original purchase date
- Applies to butterfly keyboard models (2015-2019)
- We can check your eligibility
- If not eligible, we offer affordable alternatives
Our Diagnostic Process
- Free Initial Test: We test every key and function
- Visual Inspection: Check for physical damage or contamination
- Software Test: Rule out software issues
- Component Check: Test keyboard cable and connections
- Detailed Quote: Transparent pricing before any work begins
Repair Options
1. Individual Key Repair
For minor issues with specific keys:
- Cleaning under affected keys
- Replacing individual key mechanisms
- Adjusting key alignment
- Cost: €50-150 depending on complexity
2. Full Keyboard Replacement
For widespread issues or liquid damage:
- Complete top case replacement (keyboard integrated)
- Includes new battery on most models
- Genuine or high-quality replacement parts
- Cost: €200-600 depending on model
3. Temporary Solutions
While waiting for repair:
- External USB/Bluetooth keyboard
- On-screen accessibility keyboard
- Key remapping software
Prevention Tips
- Use compressed air regularly to clean keyboard
- Avoid eating over your MacBook
- Use a keyboard cover (with caution on newer models)
- Keep liquids away from your device
- Clean keys gently with appropriate tools
Repair Pricing Guide
Butterfly Keyboards (2015-2019):
Magic Keyboards (2020+):
All prices include parts and labor. Free diagnosis!
Frequently Asked Questions
Why do MacBook keyboards fail?
Common causes include dust under keys (especially butterfly keyboards 2015-2019), liquid damage, wear and tear, or manufacturing defects. The butterfly keyboard mechanism is particularly prone to failure.
Is my MacBook eligible for Apple's keyboard replacement program?
MacBook Pro models from 2016-2019 and MacBook Air 2018-2019 with butterfly keyboards may be eligible for Apple's free replacement program within 4 years of purchase.
How much does keyboard replacement cost?
Costs vary by model: Butterfly keyboards (2015-2019) €400-600, Magic Keyboards (2020+) €300-450, older models €200-350. Free diagnosis available.