Free DHL Shipping

Send us your defective device for free analysis. We cover shipping costs both ways!

Package Tracking

Track the status of your already shipped device:

Enter your 12-digit DHL tracking number to track your package

Create DHL Shipping Label

Enter your 5-digit postal code
Enter a valid email address
Enter your phone number with area code
Optional: Your Mac device serial number for better identification
Optional: Enter your voucher code here if available
Describe the problem with your device as detailed as possible

You can either print the label directly or show the QR code at the DHL branch (no printer needed).

Required fields are marked with an asterisk.

If there is a problem creating the label, please write us an email.

Shipping Instructions

How shipping works:

Fill out the form to get a free DHL shipping label. Print the label and stick it on your package. Pack your device securely with sufficient padding. Drop off the package at a DHL branch or packstation. You can track the status of your shipment anytime via the tracking number.

Shipping Instructions - Video Tutorials