Have you noticed purple stripes, flickering or flashing on your MacBook display? These problems are often signs of the notorious Flexgate error, which particularly affects MacBook Pro models from 2016-2017. When these symptoms appear, a professional MacBook repair is usually unavoidable.
What is the Flexgate Error?
The Flexgate error usually occurs when opening the display. If you only open the display a crack, everything works normally. However, if you open the display completely, the stripes and flickering appear immediately.
The error lies with the flex cable that connects the display to the logic board. This cable is very susceptible and inevitably breaks over time through opening and closing the MacBook. Therefore, the Flexgate error only occurs when the MacBook is fully opened.
Affected MacBook Models
In older MacBook models, the flex cable could still be removed and replaced individually. But in new models from 2016 onwards, the flex cables are permanently built into the display. So if the cable breaks, the entire display must be replaced - and at this point it quickly becomes expensive.
In addition, Apple made the flex cable thinner in 2016. While it initially took years for the Flexgate problem to appear, with models from 2016 onwards it shows up for some users after just one year. Only in 2018 did Apple improve by making the flex cable 2mm longer so it doesn't break as quickly.
Apple Service Program for Flexgate
Apple has a service program where affected MacBooks are repaired for free. This applies to two specific model series:
- MacBook Pro 13" (2016) with two USB-C/Thunderbolt ports
- MacBook Pro 13" (2016) with four USB-C ports
The Flexgate error also occurs in other models, but Apple refuses to offer free repair there.
Professional Repair Solution
If your MacBook doesn't benefit from the Apple service program, we're happy to help. We offer professional MacBook display repairs at fair prices.
Our advantage: We use tested, used original displays that are significantly cheaper than new parts but offer the same quality. This saves you costs while doing something good for the environment.
Do you have questions about your MacBook display problem? Contact us for a free diagnosis.
Frequently Asked Questions
What is the Flexgate error on MacBook?
The Flexgate error occurs when the flex cable between display and logic board gets damaged through repeated opening and closing of the MacBook. This leads to stripes, flickering or display failures, especially in MacBook Pro models from 2016-2017.
Which MacBook models are affected by the Flexgate problem?
Mainly affected are MacBook Pro 13 inch models from 2016 with two or four USB-C/Thunderbolt ports. Apple has launched a free service program for these models. Other models can also be affected but don't fall under the free program.
Can the flex cable be replaced separately?
In MacBook models from 2016 onwards, the flex cable is permanently built into the display and cannot be replaced separately. In case of a defect, the complete display assembly must be replaced, which is more expensive than with older models.
Is there a free Apple service program for Flexgate?
Yes, Apple has a free service program for MacBook Pro 13 inch models from 2016 with display backlight problems. This affects both the model with two and the one with four USB-C ports.
What does a display repair cost outside the Apple program?
Costs vary depending on MacBook model and display type. At Sadaghian e.K. we offer cost-effective alternatives with tested, used original displays. Contact us for a non-binding quote.