Mac & MacBook Repair Hamburg since 2015
Repair instead of expensive replacement
Mac repair Germany-wide with free shipping from our Hamburg workshop. We repair MacBooks and iMacs at component level. Instead of expensive full replacements that often mean data loss, we only replace the defective parts. This approach is significantly cheaper and — most importantly — preserves your valuable data, since the original logic board stays intact.
Every repair starts with a free analysis in our Hamburg workshop and comes with a 12-month warranty. For customers outside Hamburg, we offer free DHL shipping both ways.
Our Repair Specializations
Display Repair
Your display shows horizontal stripes or vertical bars, has color distortions, is broken or stays completely black? We offer repair or replacement of the entire display.
Water Damage
Do you suspect your MacBook has water damage? React quickly, turn off the device and disconnect it from power. We clean the device and contact you with repair offers so you can decide at your leisure.
Graphics Repair
Your MacBook crashes regularly or your display shows patterned stripes? This particularly occurs under high graphics load or when the device gets hot? We repair and replace defective components.
Won't Turn On - Logic Board Repair
Suddenly the MacBook won't turn on anymore, question marks or exclamation marks appear at startup, the device crashes or shuts down unexpectedly. Often Apple diagnoses "logic board defective". In this case we offer individual and efficient solutions.
Battery Replacement
Your MacBook recommends you replace the battery, only works with the power adapter connected, or drains quickly? The case cover is raised by the swollen battery? Further damage can occur, so we recommend immediate replacement.
Topcase Repair
The keyboard doesn't respond at all or only partially, the trackpad/touchpad doesn't work, speakers with distorted or scratchy sound, keyboard backlight is defective? We have spare parts in stock and can fix problems quickly and flexibly.
MacBook Upgrade - Too Slow
Poor performance or a full hard drive can slow your MacBook to a crawl. We offer various options to upgrade your device. An increase in storage as well as the replacement of other components is possible.
Mac Workshop Hamburg
As a specialized MacBook workshop in Hamburg-Altona, customers from Hamburg and the surrounding area can drop off their devices directly at our workshop at Leverkusenstraße 3. For customers outside Hamburg, we offer a free DHL shipping service with insured transport.
Opening hours: Monday to Friday from 10:00 AM to 7:00 PM. No appointment necessary, just drop by.
Free Shipping Germany-wide
Whether from Munich, Berlin, Cologne, Frankfurt, Stuttgart, Düsseldorf or another location – we repair your MacBook and send it back reliably throughout Germany.
Free shipping: You send us your MacBook via DHL, we send it back insured and free of charge after repair – to any city and municipality, from Kiel to Jena, including smaller towns.
Fast & efficient: After receipt in our Hamburg workshop, the free error analysis usually takes place within 1 to 3 business days.
Real Repairs from Our Workshop
Every MacBook repair is different. Here are four recent cases from our Hamburg workshop — anonymized, but with real diagnoses, costs, and turnaround times.
MacBook Air M4 — Water Damage from Coffee
Situation: Customer came to us after another repair shop declared the damage irreparable. Coffee had spilled over the keyboard, and the device wouldn't turn on.
Our diagnosis: Corrosion on the logic board and USB-C ports. Keyboard stuck together from the coffee.
Repair: Keyboard replacement, USB-C ports replacement, and logic board cleaning.
Cost: €380 · Duration: 1 week
MacBook Air 13" — Misdiagnosis by Apple Store
Situation: Apple Store diagnosed "logic board and display damaged" and recommended buying a new device. The customer wanted a second opinion.
Our diagnosis: The logic board had a defective picture output circuit that was disrupting the display signal. Not a total loss — both components were repairable.
Repair: Logic board picture output circuit repair and display repair (LVDS port replacement). All data preserved.
Cost: €480 instead of ~€1,800 for a new device · Duration: 4 days
MacBook Pro M3 14" Midnight — Water Damage, Student
Situation: Water bottle leaked in backpack, MacBook discovered hours later. Device wouldn't start.
Our diagnosis: Moisture had spread under several BGA chips. Logic board corrosion in 3 areas, keyboard and trackpad affected.
Repair: Component-level logic board repair, keyboard and trackpad replacement.
Cost: €580 · Duration: 12 days (parts had to be ordered — the M3 model was very new at the time)
MacBook Pro 16" — Water Damage with Display Failure
Situation: Tea spilled over the keyboard. The MacBook briefly started, then the display went dark and the device shut down completely.
Our diagnosis: Liquid had spread to the display connector. Logic board corroded, the display's electronics were burnt out by the water.
Repair: Logic board cleaning and display replacement.
Cost: €960
Our Workshop in Numbers
Since 2016, we've documented every repair in our system. These are the key numbers — not estimates, but real data from over 6,000 completed orders.
- 6,000+ MacBooks repaired since 2016
- 97% success rate across all accepted repairs
- Top 3 models: MacBook Pro 13" (1,819 repairs), MacBook Pro 15" (1,215), MacBook Air 13" (1,059)
- Most common defects: Display damage, water damage, logic board failures, battery issues
Typical Repair Duration by Type
| Repair | Typical Duration |
|---|---|
| Battery replacement | 1–3 days |
| Display replacement | 1–4 days |
| Logic board repair | 2–5 days |
| Water damage | 3–7 days |
In most cases. Depending on parts availability and complexity, it may be faster or take longer.
Why we repair what Apple throws away
Last week, a customer came to us — Apple wanted €1,200 for a new logic board. After our analysis? A defective €3 chip on the board. Repair cost: €180. The MacBook runs perfectly again.
That's the difference: Apple replaces entire assemblies. We work with microscope and soldering station at component level. Sounds involved? It is. But that's how we save devices that would otherwise end up as e-waste — and your data stays on the original logic board.
After 9 years and over 4,000 repaired Macs, we know: most "total losses" aren't. Send us your device — the analysis is free, and you decide afterwards at your own pace.
Small workshop, big parts stock
Honestly: our shop in Hamburg-Altona doesn't look like much from outside. But behind the workbench, we stock over 2,000 spare parts — from displays for the MacBook Air M1 to rare logic board chips for a 2015 Pro. The result: most repairs take 1-3 days, not weeks.
Every repair comes with 12 months warranty — four times more than Apple. And for everyone outside Hamburg: shipping is on us, both ways.
No Apple Store nearby? No problem.
About half our customers aren't from Hamburg. Last week we had devices from Munich, Freiburg, and even the North Sea island of Föhr on our bench. The process is simple:
- Print label — Create here, free of charge
- Pack your MacBook — ideally in the original box, otherwise towel + cardboard
- Drop at DHL — Packstation, branch, or the courier picks it up
- We'll get back to you — usually within 24-48 hours after arrival with diagnosis and price
Important: If the repair costs too much or isn't worthwhile, we tell you honestly. Then your device goes back free. We only earn when you're satisfied — the business doesn't work any other way long-term.
How the repair process works
The complete process
1. Send in or drop off: Bring your MacBook to our workshop or send it free of charge Germany-wide with our DHL shipping label.
2. Free analysis: Once your device arrives, our technicians check every component. We diagnose the defect, evaluate repair options, and check whether data recovery is needed.
3. Quote and consultation: After the analysis, we contact you with our recommended solution and a fixed price. You decide whether to go ahead.
4. No risk: If you decide against the repair, the analysis and return shipping are free. You won't pay for a device that can't be fixed or isn't worth fixing.
5. Repair with 12-month warranty: That's four times more than the standard 3 months at authorized Apple shops.
Costs for your MacBook repair
MacBook Display Damage
The costs for a display repair depend on the age of the device and the type of damage. Prices vary between €180 and €980. Flexgate cable repair, Staingate coating removal, or full panel replacement — we handle all of it.
MacBook Water Damage
With water damage, quick response is key. Costs vary depending on damage: Simple cleaning under €200, common cases €300-400, severe damage over €1,000. Turn off immediately and do not charge!
MacBook Graphics Repair
Costs for graphics repairs are model and GPU dependent. Typically between €200 and €400, in rare cases up to €500. We often repair individual components instead of complete replacements.
MacBook Logic Board Repair
Logic board repairs depending on damage: Simple troubleshooting under €100, circuit problems €200-600, CPU/NAND replacement approx. €500. We often repair components instead of replacing the complete board.
MacBook Battery Replacement
Battery replacement costs between €160 and €260 depending on the year of manufacture. With swollen batteries, you should act quickly as further damage to the case and display can occur.
MacBook Upgrade / Too Slow
Upgrade costs depend on the year of manufacture: Older devices (easily upgradeable SSDs/RAM) from €80, modern MacBooks with soldered SSD over €500. Replacing soldered components is very complex.
Learn more in our expert guides
- Is your MacBook getting too hot? Learn about the most common causes.
- Having display problems? Read our guide on the Flexgate issue.
- Your MacBook won't start? Follow our troubleshooting steps.
- iMac issues? iMac repair – display, graphics, logic board.
- Data lost? Professional data recovery for all Mac models.
Frequently Asked Questions
How long does a MacBook repair take?
Most MacBook repairs take 1-3 business days. After the free analysis, you will receive an exact timeframe. Urgent repairs are often possible on the same day.
How much does a MacBook repair cost?
Costs vary depending on the defect: Simple repairs from €100, display replacement €240-960, logic board repairs €200-600. You will receive a detailed quote after the free analysis.
Do you offer a warranty on repairs?
Yes, we offer 12 months warranty on all repairs - that's four times longer than Apple's standard 3 months.
Can I send my MacBook for free analysis?
Yes, the error analysis is free. You can send your device with our free DHL label. If you decide against a repair, the return shipping remains free.
Will I lose my data during the repair?
For most repairs, your data remains intact. We repair at component level instead of replacing entire parts. If necessary, we also offer comprehensive data recovery.
Where is your workshop located?
Our workshop is located in Hamburg-Altona at Leverkusenstraße 3. Opening hours: Mon-Fri 10:00 AM-7:00 PM. You can also send your device Germany-wide free of charge via DHL.
Should I repair my MacBook or buy a new one?
Depends on age, condition, and repair costs. We repair components instead of replacing entire parts, which is usually cheaper. After our free analysis, you can decide at your leisure. Repairing is almost always cheaper than buying new and keeps the device out of a landfill.
Which MacBook models do you repair?
We repair all MacBook models: MacBook Air, MacBook Pro (all sizes from 13" to 16"), both Intel and Apple Silicon models (M1, M2, M3, M4), as well as older models. Also Vintage Macs and other Apple devices.
What happens with a MacBook water damage?
Important: Turn off immediately, do not charge! Water damage costs depending on extent: Simple cleaning under €200, common cases €300-400, severe damage over €1000. Acting fast gives your MacBook the best chance.
What does a MacBook battery replacement cost?
Battery replacement costs depending on model: MacBook Air/Pro 13" without USB-C: €160, MacBook Pro 15" without USB-C: €200, USB-C models 13"/15": €220, MacBook Pro 14"/16": €240. All prices include installation and VAT.