Free DHL Shipping

Send us your defective device for free analysis. We cover shipping costs both ways!

Create DHL Shipping Label

Enter your 5-digit postal code
Enter a valid email address
Enter your phone number with area code
Optional: Your Mac device serial number for better identification
Optional: Enter your voucher code here if available
Describe the problem with your device as detailed as possible

You can either print the label directly or show the QR code at a DHL branch or to the DHL delivery employee (no printer needed).

Required fields are marked with an asterisk.

If you experience any problems creating the label, please send us an email.

Shipping Instructions

How shipping works:

Fill out the form to receive a free DHL shipping label. Print the label and stick it on your package. Pack your device securely with sufficient padding. Drop off the package at a DHL branch or parcel station. You can track the status of your shipment at any time using the tracking number.

Shipping Instructions - Video Tutorials